FAQs
Ask Us Anything
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What is your refund and cancellation policy for workshops and classes?
Joinin offers refunds options for cancellations. For details, please refer to the Refund Policy on the website.
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How long do refunds take for canceled classes or experiences?
Refunds are processed within 3-5 working days to the original method in case of refunds.
Note- refunds are applicable and allowed as per refund policy.
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How do I cancel an online workshop or activities?
Log into your account > “My Bookings” > select cancel or email at contact@joinin.co.in for support or WhatsApp at 987046721. For details, refer to the refund policy.
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Can I transfer my ticket / booking?
Yes, transfer of bookings to another person via support is allowed for most of the listings. However, for details refer to respective pages for specific conditions. Transfers are allowed until 24 Hours prior to the event by contacting support at contact@joinin.co.in or WhatsApp at 987046721. Transfers are not available for customised events.
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What if my workshop or event is postponed/canceled by the organizer?
Full refund within 3-5 business days to original payment, or an option to re-schedule the same workshop will be provided. You will receive an email notification for the same.
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What are group booking policies for workshops?
Groups (4+ for classes/workshops) may get additional discounts; standard cancellation applies per ticket. However, refer to the respective events page for further details. Not applicable for corporate / private events.
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Can I re-schedule my booking?
We do not offer
re-scheduling, as some of our offerings are one-time unique workshops. The facilitators
plan and put in a lot of effort in planning each workshop, hence re-scheduling could
negate these efforts. However, we do understand that life isn’t always
predictable, and if there is a genuine need to re-schedule you can reach out to
us contact@joinin.co.in or WhatsApp at 987046721. -
How do I redeem gift cards for workshops or classes?
Enter code at checkout for any experience, online workshop, or kids class. Valid for birthdays, camps, etc. Gift cards can be redeemed partially till the total amount is exhausted.
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What age groups are your kids classes and workshops for?
From 1.5+ years (toddler play) to 12+ (coding, MUN). Filter by age on site for crafts, STEM, arts workshops.Check each event / workshop for suitable age groups recommended by our facilitators. Joinin ensures accurate information is posted however does not guarantee suitability.
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Are there screen-free or offline options for classes and workshops?
Joinin lists facilitators who provide both offline and online options for all workshops. For specific details, please refer to the workshop / event page for further details.
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How do I book private experiences, e.g. birthdays, playdates, kitty parties, or even weddings, private workshops and experiences?
Bespoke packages for 5+ kids / adults; for private experiences or events, write to us at contact@joinin.co.in or WhatsApp at 987046721for custom events.
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How are you different from other platforms?
Joinin is workshops
ka Yellow Pages. We are a discover and ticketing platform catering to all age
groups focusing on kids, wellness and fun workshops and events, in your
locality so that you don't have to travel to a distant location just to pursue
an activity. At Joinin, we ensure to get you the real experience, without
wasting your time in scrolling!
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.